You most likely never thought that businesses can benefit from transcription services too.
If that is the case, you would be very much mistaken!
As a matter of fact, there are a couple of reasons why businesses in many instances outsource transcription. It could be for more serious matters like legal purposes to routine tasks like employee training.
What is more, by investing in corporate transcription, you can also look forward to some unexpected benefits. It can be a powerful tool for corporate culture analysis and help you to improve processes.
Luckily, there are many companies and freelance transcriptionists worldwide that can help. Plus, to make it even more convenient there are even software solutions that can help you.
The only challenge is finding your preferred transcription solution that can offer the best quality for the budget that you had in mind.
Companies create a significant amount of content. All the customer calls that are recorded alone amount to hours of audio files that are challenging to store.
Then, there is also valuable data discussed during meetings, presentations, and conference calls. By opting to get these audio and video files transcribed, you can improve your security.
Now you can keep valuable data, like decisions that were made telephonically during a conference call, on record. With regards to meetings specifically, simply opting to rely on the minutes might not be enough.
According to Attentive only around 37% of meetings in the US use agendas.
So in many instances, minutes can skip key information or could be misunderstood, whereas a transcript gives you the full context.
Not only does it become difficult to save all this data, but another challenge is to look up specific information if you have hours of audio of video files.
By getting your audio and video files transcribed, your staff will no longer have to waste time having to listen to long conference calls. Instead, they can read the transcription and get the gist of the meeting much faster.
Thus, a corporate transcription service can help your business to improve and streamline its internal communication.
All things considered, every business needs to organize and filter their content efficiently so that they can share it with their employees, stakeholders or customers.
And, one of the most cost-effective solutions to that problem is to get the files transcribed.
As a business owner yourself, you know only too well that reviews matter.
Therefore, before hiring a company that can help you with transcription, first create a shortlist of a few companies that boast good reviews.
— You can either ask other businesses for reviews or simply complete a quick online search.
— Then, after you have drawn up a shortlist of a couple of companies, be sure to request a quote so that you can weigh up the costs. Like with most services, quality and costs can differ significantly!
— That being said, if the quality of your audio files that need to be transcribed is below par, the final product will also be affected.
So, be sure to ask the company or transcriptionist in advance if the quality of your recording is adequate.
In today’s day and age, the majority of businesses choose to outsource their transcription job as it helps to boost their efficiency.
Plus, as companies, in particular, the legal and medical fields, have increasingly more video and audio files that need to be transcribed, it makes sense to follow this route.
TransPerfect Transcriptions and GMR Transcription are two examples of companies that can offer manual transcription services.
The transcriptionists of TransPerfect and GMR Transcription can help you to transcribe meetings, conferences, seminars, and conference calls to mention only a few examples.
However, it does come at a cost.
The latter offers a standard turnaround time of three to five days at a starting rate of $2 per recorded minute of clear audio.
Though, there are faster and more cost-effective solutions available than manual transcription companies. Businesses can also look at transcription software for multiple voices like Audext instead.
Another major advantage of opting for Audext corporate transcription software instead is that the process can be completed in just a couple of steps.
For example, if you would like to transcribe a conference call, you simply need to offer the audio recording in the right format and then upload it. This means that there is no need first to send an inquiry email and wait for a response.
Though, the best part is that your conference call will be converted into text format in just a couple of minutes (as opposed to three to five days).
So, you end up getting same-day service for a fraction of the cost.
At the end of the day, a corporate transcription service can transcribe your audio files much faster (and accurate) than one of your employees.
Plus, is it really fair to burden an in-house staff member who does not have the necessary skills with another task in addition to all his/her other primary responsibilities?
Instead, it will make more sense to enlist the services of a company or invest in a software solution that can help you on an as-needed basis.
By following this route, you can also avoid extra overheads as you do not need to buy expensive equipment.
Katrin runs her own podcast show, and interested in best ways to transcribe audio recordings into text.